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Contact LOFT Outlet Customer Service

How to Reach a Person at LOFT Outlet

Verified Contact Information

Toll-Free Number:

  • 1-833-845-4439
Call Now
Send Message

Customer Service:

  • 1-614-534-2756
    International Clients
  • 1-888-563-8444
    U.S. Toll FREE

Customer Service:

clientservices@loftoutlet.com

Legal:

privacyoffice@anninc.com
Privacy Inquiries

LOFT Outlet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular LOFT Outlet Phone Number
1 (833) 845-4439
Average Calls duration
2 minutes
Most Popular LOFT Outlet Email Address
clientservices@LOFTOutlet.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
59% phone, 41% email
Common Reasons for Contact
Return/ replace, shipping and delivery
View full overview

How to Contact LOFT Outlet?

Most Popular Number:

(833) 845-4439
Total calls: 28 Last call: Jun 1, 2026

There is a specific LOFT Outlet customer service phone number that is provided to the clients, and it is 833-845-4439, which makes it easier for the customers to call in with their problems. The customers have also stated that 59% of them have contacted this LOFT Outlet phone number regarding their problems, and it has also been noted that the longest waiting time is witnessed on a Wednesday while the shortest one is on Sundays. LOFT Outlet’s customers often call in to speak with the company’s customer service representatives for returns/ replacements, payments/ charges, and other customer issues.

The direct contact for the customer service department is through the LOFT Outlet email clientservices@LOFTOutlet.com, to which customers can always turn with any inquiries or complaints they may have. Analyzing the customer response, 90% of the customers have reported using this email address to reach out to the company’s support team. This LOFT Outlet address is appropriate for clients who prefer text-only correspondence or have to include files or links connected with the customer’s request. In this case, customers are assured of a positive response from the LOFT Outlet customer service team through this dedicated email address.

The LOFT Outlet address situated at 6040 Collier Boulevard, Naples, Florida 34114, United States for the headquarters of the LOFT Outlet. This corporate office is the headquarters of the particular company, and it manages all the functions of the business, ranging from production of a product to the sales department. This address is situated in Naples, Florida, which means that the clients can pay them a visit or send letters and parcels. Such position of headquarters is very appropriate and easily accessible for customers, investors, and partners, which makes this element as an integral part of LOFT Outlet’s facilities.

LOFT Outlet has a flexibility of working hours to suit the customer’s tight calendar. Monday to Friday, the store operates from 8 AM to 11 PM EST meaning customers can shop in the morning, afternoon, or evening. On weekends, LOFT Outlet hours of operation start at 9 AM and close at 9 PM EST on Saturday and Sunday, giving customers a full day to shop. These hours also help the clients to visit the LOFT Outlet at their most convenient time to get the best outfit or resolve any problem they may encounter.

On the LOFT Outlet website loftoutlet.com, there are several methods through which customers can reach them. The “Contact Us'' page opens a customer’s possibility to send his/her concerns and comments through an email that is promptly answered in a polite manner. Moreover, the website provides a phone number that the customers can call in business hours. This is an added advantage since the customers will be directly talking to the customer service personnel in case they have anything to ask or to complain about. The website also has the “Chat Now” button where the customers can speak to a representative and get immediate assistance and resolve their problems.

PissedConsumer Club

Contact Information

LOFT Outlet Help Center:

Corporate Office Address:

LOFT Outlet
6040 COLLIER BLVD
Naples, Florida 34114
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 AM - 11 PM EST

Saturday - Sunday: 9 AM - 9 PM EST


Mailing Address:

8323 Walton Parkway,

New Albany, OH 43054

More contact details

Summary of LOFT Outlet Customer Service Calls

42 TOTAL
CALLS
01:50 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LOFT Outlet?

Payments and Charges Question:

  • “Loft credit card”
  • “Discount”
  • “Fraud”

Return/ Replace Question:

  • “Return”
  • “Return label”
  • “Received text about phone number change”

Shipping and Delivery Question:

  • “Never received refund for order never received”
  • “Lost package”
  • “Order issues”

Request for Information Question:

  • “Place order”
  • “I need help with a few items”

Product/ Service Question:

  • “Purchased item that was not received”
  • “Complaint”

Account Question:

  • “Reward points”
  • “Reward”

Cards Question:

  • “Gift card confusion”
  • “I've been trying to use my card but it says unable to use it.Very frustrating”

Activation/ Cancellation Question:

  • Want to cancel order

Staff Question:

  • “Bad customer service”

Other Question:

  • “Paquete perdido”
  • “Sweater has big dirty spots”

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